Privacy Policy

1. Overview

Finevo Lending Group Ltd. (“Finevo,” “we,” “us,” or “our”) is a licensed mortgage brokerage operating across Canada, powered by Dominion Lending Centres. We are committed to protecting the privacy of the personal information you share with us.

This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and the choices you have. It applies to finevo.ca and any related online forms, tools, and services (collectively, the “Services”). We handle personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

2. Information We Collect

We collect personal information that you provide directly and information gathered automatically when you use our Services:

• Contact details such as your name, email address, and phone number when you submit a contact, referral, or pre-approval form.
• Financial and mortgage-related information you choose to share with us in order to receive advice or a mortgage application (for example, income, employment, assets, debts, and property details).
• Account credentials for administrators who log in to manage the site.
• Technical and usage data such as IP address, browser type, device information, and pages visited, collected through standard web technologies.

3. How We Use Your Information

We use your personal information to:

• Respond to your inquiries and provide mortgage advice and brokerage services.
• Assess your eligibility and submit applications to lenders on your behalf, with your consent.
• Communicate with you about rates, renewals, and the status of your application or referral.
• Operate, maintain, secure, and improve our Services.
• Comply with legal, regulatory, and licensing obligations.

4. How We Share Your Information

We do not sell your personal information. We share it only as needed to deliver our Services or as required by law, including with:

• Mortgage lenders and insurers, in order to source and submit applications on your behalf with your consent.
• Dominion Lending Centres and our regulatory bodies, where required for compliance and licensing.
• Service providers who support our operations (such as hosting, email delivery, and form processing) under confidentiality obligations.
• Authorities or third parties when required by law, regulation, legal process, or to protect our rights.

5. Cookies and Analytics

Our website may use cookies and similar technologies to keep the site functioning, remember preferences, and understand how visitors use our Services. You can control cookies through your browser settings; disabling them may affect how some features work.

6. How We Protect Your Information

We use administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, or disclosure. This includes encrypted connections, access controls, and secure storage. While no method of transmission or storage is completely secure, we work to protect your information and continually review our practices.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, to provide our Services, and to meet legal, regulatory, and licensing requirements. When information is no longer needed, we securely delete or de-identify it.

8. Your Rights and Choices

Subject to applicable law, you have the right to access the personal information we hold about you, request corrections, and withdraw your consent to certain uses. You may also unsubscribe from marketing communications at any time. To exercise these rights, contact us using the details below. We may need to verify your identity before responding.

9. Third-Party Links

Our Services may contain links to third-party websites or forms (for example, lender portals or referral forms). We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “last updated” date above. Material changes will be reflected on this page, and we encourage you to review it periodically.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, or if you would like to access or correct your information, please contact us: